At Gotama AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and Apple ID information through Apple Sign In
Chat Messages and Conversations: All messages, questions, and responses in your AI chat sessions
Usage Analytics: Message counts, AI token usage, costs, and interaction patterns
Subscription Data: Payment information, subscription status, and billing history
Device and App Data: iOS device information, app usage patterns, and technical diagnostics

How We Use Your Information

We use your information to:

Provide AI Chat Services: Store and process your conversations to maintain chat history and provide personalized meditation guidance
Improve AI Responses: Analyze conversation patterns to enhance AI model performance and response quality
Sync Across Devices: Enable conversation synchronization between your iOS devices via Apple CloudKit
Enforce Usage Limits: Monitor message counts and costs to manage service capacity and subscription tiers
Process Payments: Handle subscription billing and payment processing through Apple App Store
Provide Support: Assist with technical issues and answer questions about our services
Service Analytics: Understand usage patterns to improve app functionality and user experience

Data Storage and Retention

Chat Messages: Your conversations are stored on our servers and retained indefinitely unless you delete them. You can delete individual messages or entire conversations through the app.

iOS Device Storage: Chat data is also stored locally on your iOS device and synchronized across your devices using Apple CloudKit.

Usage Analytics: We retain usage statistics, token counts, and billing data for business and legal purposes even after account deletion.

Account Deletion: When you delete your account, we remove your chat conversations and personal information, but may retain anonymized analytics data.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, access controls, and regular security monitoring to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We work with various third-party service providers that may process your data, including:

AI Processing Services: Your chat messages are processed by third-party AI services to generate responses. These providers process but do not permanently store your messages.
Authentication and Cloud Services: We use Apple's services for user authentication, data synchronization, and subscription management
Database and Hosting Providers: Secure cloud services for data storage, analytics, and application infrastructure
Payment Processors: Third-party services handle subscription billing and payment processing

Each third-party service provider has its own privacy policy governing their data handling practices. We select providers that maintain appropriate security and privacy standards.

Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request access to your personal data and chat history
Correction: Update or correct inaccurate personal information
Deletion: Delete individual messages, conversations, or your entire account
Data Portability: Request a copy of your data in a portable format
Opt-out: Disable data synchronization or analytics where technically feasible

To exercise these rights, you can use the controls within the iOS app or contact us at hello@gotama.ai.

Children's Privacy

Gotama AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers in accordance with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes through the app or by email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@gotama.ai.

Last updated: August 30, 2025